Bellman
3 years ago
AED 1000 monthly
Entry
Hotel
full time
Front Office Department
Bellman
Job Specification

Seeking a Bellman with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure, provide assistance to front desk staff and to concierge, as well as providing lobby doors coverage. The bell person is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell.

The bell person is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable in accordance with the Hay-Adams Standards of Excellence.


Job Responsibilities

  • Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise
  • Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures
  • Deliver luggage, messages, faxes, packages to guests and to undertake various other requests in order to ensure their comfort
  • Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
  • Assist with keeping lobby area clean and orderly
  • Ensure that luggage has been stored safely according to prescribed procedures
  • Be fully aware of what functions are going on in the hotel
  • Provide gracious, attentive, and friendly service
  • Other duties as required


Salary and Benefits

Offered Salary: AED 1000 monthly
Overtime Applicable
As per company policy Accommodation Food Transportation Visa Provided