Food and Beverage Supervisor
2 years ago
AED 2500 monthly
Mid
Hotel
full time
F&B Service Department
Food & Beverage Supervisor
Job Specification

Food and beverage supervisors are generally responsible for all of the business operations of a dining establishment. Duties typically include interviewing, hiring, training, scheduling and managing employees, as well as overseeing inventory, including food and beverages, supplies and other restaurant equipment. Managers are also responsible for resolving customer complaints regarding food quality and service and making sure the business complies with health and food safety regulations. In addition, most managers perform administrative tasks such as managing payroll and writing budgets.

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Job Responsibilities

  • To be proficient in the History of the Specialty Outlets and act as an ambassador to it
  • To supervise a station and ensure that standards are maintained at all times
  • To personally coach, train and develop the F&B service team to ensure good food and beverage knowledge, perfect Sequence of service delivery and our LIFE values
  • To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets and Hotel standards
  • To continuously collect feedback from guests and report it back to the Management
  • Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
  • Ensure the proper appearance and grooming of assigned Colleagues
  • Handle the welcome of arriving Guests and their seating through the Maitre D’Hotel and take over, if he/she is not available
  • Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being
  • Well versed and knowledge in the Outlet’s menu, promotional activities and other relevant issues concerning the outlets and the Hotel
  • Contribute to meet and maximize the monthly revenue budget for the respective outlet
  • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures
  • To Handle special dietary requirements in a professional way and keep both Kitchen Sous-chef and Manager informed
  • To report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
  • To handle in a professional way wine that is rejected or corked and hand-over the same to the Restaurant Manager
  • To handle a loud, intoxicated or abusive guest
  • To assist a guest or colleague that is feeling unwell
  • Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures


Skill Set Required

  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus


Job Requirements

  • Should ideally have a diploma / degree in the hospitality field
  • Proven work experience as a Food and Breverage Supervisor
  • You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable.
  • Previous experiences in minor leadership and supervisory roles are a definite plus.


Salary and Benefits

Offered Salary: AED 2500 monthly
Overtime Applicable
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