Job Specification

The Rooms Controller will work in partnership with Revenue Management, Front Desk and other operational departments with a focus on managing the hotel’s room inventory to maximize both revenue and Global Personalization Starwood (GPS) pertaining to guestrooms.

Job Responsibilities

·         Ensure the hotel is set up for success by appropriately blocking guestrooms and balancing room types to enhance revenue opportunities and deliver GPS.

·         Block VIPs and SPG members into upgraded room types while allocating the proper number of rooms to be reserved for upgrades performed by the front desk that generate revenue.

·         Manage Out of Order and Out of Service room’s inventory, following up with departments such as Housekeeping, Engineering, and Front Desk and updating Revenue Management team.

·         Actively participate in Group Strategy meetings to ensure group inventory is managed accordingly, down to the room type level.

·         Ensure inventory across Property Management System (Galaxy), Revenue Management System (ROS) and Central Reservations System (Valhalla) are in balance and take corrective action in the event of variances.

·         Any task as assigned by Revenue Management or Hotel Leadership team. 

Salary and Benefits

Offered Salary: AED 1300 monthly
Overtime Applicable
Food Transportation Allowance Accommodation Medical Insurance Visa Provided