Job Specification

A spa manager handles the bookkeeping for the business, as well as the payroll and vendor payments. They also work with vendors to order needed supplies for the spa, and keep track of all incoming and outgoing inventory in order to keep things running smoothly. Another business responsibility for the spa manager is to run promotional campaigns. They are responsible for the advertising methods and the production of flyers and other advertising tools. Managers are also responsible for conducting training workshops for employees, so as to keep their employees up to date with new skills in the spa industry. They will also arrange for special training classes, such as CPR and other certifications. Spa managers are responsible for employee relations. They conduct all of the hiring, firing, and training of employees. They provide the disciplinary actions and performance reviews for employees and monitor employees for correct work performance.

Job Responsibilities

• Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
• Plan or direct spa services and programs.
• Train staff in the use or sale of products, programs, or activities.
• Assess employee performance and suggest ways to improve work.
• Check spa equipment to ensure proper functioning.
• Coordinate facility schedules to maximize usage and efficiency.
• Develop staff service or retail goals and guide staff in goal achievement.
• Establish spa budgets and financial goals.
• Inventory products and order new supplies.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Recruit, interview, or hire employees.
• Respond to customer inquiries or complaints.
• Schedule staff or supervise scheduling.
• Direct facility maintenance or repair.
• Maintain client databases.
• Schedule guest appointments.
• Sell products, services, or memberships.

Skill Set Required

• Strong leadership and organisational skills
• Attention to detail
• Marketing Skills

Job Requirements

• Bachelor’s degree in business administration
• Cosmetology or other spa-related experience
• Management experience

Salary and Benefits

Offered Salary: KWD 800 monthly - KWD 1200 monthly
Overtime Applicable
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