Job Specification

We are looking for a skilled Waitress to take orders and deliver food and beverages to our customers. The right Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waitress responsibilities include:

• Greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
• Effectively communicating with our Kitchen Staff to make sure orders are accurate and delivered promptly.
• Providing an excellent overall dining experience for our guests.

Waitress may require working in shifts and/or occasionally during weekends and holidays. If you are able to perform well in fast-paced environments, we’d like to meet you.

Job Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Skill Set Required

• Excellent coordination skills.
• Excellent coordination skills.
• Friendly disposition.
• Multitasking
• Good Memory
• Problem Sensitivity
• Presentation
• Thoroughness
• Professionalism
• Empathy
• Bilingual
• Conflict Management

Job Requirements

• Polite with customers.
• A team player.
• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. POS machines with softwares)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma
• Endurance to stand and walk for long hours.
• food safety training is a plus

Salary and Benefits

Offered Salary: AED 1300 monthly
As per company policy